Bdtk10 Privacy Policy – Your Information Is Completely Safe with Us

Bdtk10 (https://bdtk10.app) is a trusted online betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains how bdtk10 collects, uses, and protects your personal information.

By using our platform, you are considered to have accepted this privacy policy. Please read it carefully before registering.

This privacy policy applies to all bdtk10 services, websites, and mobile apps. Any changes will be updated on this page, and registered users will be notified.

Bdtk10 only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We do not collect anything beyond what is needed.

Information Collected at Registration

• Full Name: Your full name exactly as it appears on your national ID.
• Date of Birth: For age verification purposes (to confirm you are 18+).
• Mobile Number: For bKash / Nagad / Rocket verification and communication.
• Email Address: For account verification and important notifications.
• Address: May be required during KYC verification.

Automatically Collected Data

• Device Information: Operating system, browser type, and screen resolution.
• IP Address: For location detection and fraud prevention.
• Usage History: Login timestamps, betting history, and page visits.
• Cookie Data: For session management and remembering user preferences.

Bdtk10 uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

• Account Management: For registration, login, and managing your account settings.
• Identity Verification: To complete the KYC process and verify your age.
• Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Customer Support: To address your complaints and respond to your queries.
• Security: To prevent fraud, money laundering, and suspicious activity.
• Promotions: To send you relevant offers and bonuses based on your preferences (only with your consent).
• Legal Obligations: To comply with applicable laws and regulations.

Bdtk10 does not retain your data longer than necessary. How long information is kept depends on its type and any applicable legal requirements.

• Account Information: For the full duration your account is active, and up to 5 years after it is closed.
• Financial Transactions: A minimum of 7 years' retention is required by law.
• KYC Documents: 5 years after account closure.
• Session Logs: Maximum 90 days.
• Marketing Preferences: Withdrawn consent results in immediate deletion.

Once the designated retention period has expired, your data is securely deleted or anonymized so it can no longer be linked to you.

Bdtk10 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookies We Use

• Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
• Analytics Cookies: To understand how you use the platform, so we can continuously improve our services.
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies: To show you relevant promotions (you can opt out at any time).

Bdtk10 does not sell your data. However, limited information may be shared with specific third parties as necessary to deliver our services.

• Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket — solely for the purpose of processing transactions.
• KYC Verification Provider: Licensed third-party services used for identity verification.
• Legal Authorities: To government authorities in the case of a court order or legal investigation.
• Cloud Service Providers: For secure data storage, with providers who uphold the same privacy standards we do.

Every third party is bound by a confidentiality agreement with bdtk10 and may not use your information for any other purpose.

You have full control over your data at bdtk10. You may exercise any of the following rights at any time.

• Right to Access: You may submit a request to find out what information we hold about you.
• Right to Rectification: To correct any inaccurate or outdated information, simply update it through your profile settings or reach out to our support team.
• Right to Erasure: Your data will be deleted when your account is closed, provided there are no outstanding legal obligations.
• Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
• Right to Opt Out of Marketing: Promotional emails and SMS can be opted out of at any time.
• Data Portability: You may request a copy of your data in a readable format.

Bdtk10 strictly prohibits registration by anyone under 18. We never knowingly collect personal information from minors.

Date of birth is verified at registration. If there is any doubt about an account, age may be re-verified through KYC. Any account found to belong to a minor will be immediately closed and all associated data will be deleted.

Bdtk10 uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated and tested.

• 256-bit SSL Encryption: All data transfers are fully encrypted — no one can intercept them in transit.
• Two-Factor Authentication (2FA): OTP verification for an added layer of login security.
• 24/7 Monitoring: Our security team continuously monitors for suspicious activity.
• Secure Servers: Data is stored in secure data centers with both physical and digital security measures in place.
• Regular Security Audits: External security experts conduct regular audits of our systems.

Keep in mind, however, that no method of transmission over the internet is completely secure. To protect your own account: use a strong password, never share your login credentials, and always log out when using an unfamiliar device.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. Our dedicated data protection team is ready to assist you with anything you need.

• Email: support@bdtk10.app — responses within 7 business days.
• Support Hours: 24 hours a day, 7 days a week — support available in Bangla.
• Website: https://bdtk10.app